Benefits Lead Analyst

Responsibilities

• Drive the successful administration and continuous improvement of U.S. and global employee benefit programs
• Serve as a lead resource for triaging and managing benefits‑related tickets and escalations
• Act as a primary point of contact for complex and high‑priority escalations
• Partner with vendors and outsourcing partners to optimize plan performance
• Assist with the planning and execution of annual open enrollment
• Ensure accurate and compliant execution of benefit processes
• Collaborate cross‑functionally with HR Operations, Legal, Payroll, and Communications
• Provide support for Absence and Time Away programs
• Support data analysis, reporting, and surveys

• Minimum of 5 years of experience in benefits administration
• Deep knowledge of U.S. benefits laws and regulations (e.g., ACA, ERISA, HIPAA)
• Demonstrated experience managing vendor relationships and resolving complex benefits issues
• Strong analytical and technical skills, including proficiency in Excel, Word, and Power Point
• Excellent communication and presentation skills
• Proven ability to manage multiple priorities, meet deadlines, and adapt in a dynamic environment
• Strong attention to detail and commitment to accuracy, compliance, and confidentiality
• Experience supporting global or expatriate benefits programs (Preferred)
• Familiarity with HRIS systems and benefits administration platforms (Preferred)
• Bachelor’s degree in Human Resources, Business, or related field (Preferred)