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Onsite Help Desk Lead — Federal IT Operations

Job in Lenexa, Johnson County, Kansas, 66215, USA
Listing for: Intepros Federal
Full Time position
Listed on 2026-05-09
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Intepros Federal is looking for a Help Desk Lead for a contingent contract in Lenexa, KS. This senior technical role involves leadership in technical support operations across multiple locations, managing teams, and ensuring compliance with IT protocols. The candidate must have at least 6 years of experience in Tier1-2 support and a Bachelor's degree. Key responsibilities include providing technical support, supervising coverage, and maintaining service quality in line with ITIL and ISO
20000 standards. Clearance to obtain a Public Trust is required.
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