IT Admin Infrastructure; Tier 2

About AGI

AGI is a global food‑based infrastructure company publicly traded in Canada. With over 3,800 employees and over 30 global manufacturing brands, AGI is a leading provider of equipment and technology solutions for agricultural commodities including seed, fertilizer, grain and feed systems and an expanding platform for food processing facilities.

IT Administrator, Infrastructure & Support will be responsible for managing and maintaining local end‑to‑end networks and IT interests, as well as interacting with the global environment for various projects and initiatives. This position will be under the supervision of our Manager, IT Infrastructure, with a focus on service management and support.

• Provide general IT support to all AGI users, both onsite and remote.
• Provide training on Microsoft productivity applications such as Microsoft Teams, One Drive, SharePoint, One Note.
• Effectively communicate with end‑users and team members.
• Ensure operation of local IT infrastructure, including servers, switches, routers, and other hardware.
• Work with the team to procure IT hardware and s
• Focus on Confidentiality, Integrity, and Availability of all systems.
• Support local and the larger AGI technology infrastructure.
• Support an environment that includes all operating systems.
• Windows domain and user provision management.
• Participate in network upgrades, buildouts, and troubleshooting.

• Post‑secondary education in the field of Information Technology or equivalent.
• 3‑5 years' progressive experience as a Level 2 Help Desk Technician, System Administrator, or similar role.
• Apple/Mac/iOS support experience.
• Proficiency with Microsoft Office and related Microsoft Productivity.
• Experience with Power Shell an
• Industry certifications in IT, networking and/or security would be an
• Understanding of PC, Server and Network hardware and
• Experience with performing user administration.
• Experience with Microsoft SharePoint and Office 365.
• Experience with G‑suite, Azure Cloud and/or AWS would be an asset.
• Linux/Mac experience would be an asset.
• Basic understanding of security terminology, concepts and tools used to protect IT systems and
• Ability to problem‑solve and make sound

We’re leading the way in global food supply chain solutions and here’s how:
We’re the leading global expert in providing farmers, processors and commercial customers with the right equipment and customized engineering solutions to produce, protect and deliver the world’s grain, fertilizer, seed, feed and food supplies. Dedicated to safety, innovation and customization, AGI offers one of the largest catalogs of equipment and full‑service planning and engineering services for the storage, blending, mixing, conveying, conditioning, and processing of agricultural products worldwide.

Supported by an extensive in‑country sales and service team, AGI provides a global distribution network and state‑of‑the‑art manufacturing facilities in Canada, the United States, Brazil, India, France, and Italy.

Safety and teamwork are the cornerstones of our global culture. In all aspects of our business, diverse and inclusive teams work together to deliver quality products, solutions, and services for our customers around the world.

Our competitive salaries, benefits packages, and employee share purchase plan help you take care of your family. Professional development activities keep you learning and involved, offering many opportunities to grow and advance your career.

Applicants must be currently authorized to work in the United States on a full‑time basis, this position is not eligible for immigration sponsorship.

AGI is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.