Student Position Information Technology; IT Night Helpdesk
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-05-31
Listing for:
Sheridan College
Apprenticeship/Internship
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Position:
Student Position – IT Night Help Desk
Support end-users of NWCCD and assist IT Staff. Tier 1 support. Facilitate internal and external entities with campus events.
Work HoursMonday–Thursday 5:00 pm to 9:00 pm. Tentatively 2 positions based on class schedule.
Qualifications- Good conduct and academic standing with college.
- Sheridan College student currently enrolled.
- Cumulative GPA of 2.0 or greater.
- Customer service experience.
- Basic computer skills.
- Familiarity with Microsoft Windows operating systems and Office Products.
- Familiarity with college student portal, student account activation and set up.
Physical Requirements
- Ability to lift 30 lbs.
- Answer all support helpdesk calls – 80%
- Troubleshoot end‑user issues – 5%
- Support video conference courses and classrooms – 5%
- Support on campus events – 5%
- Assist IT staff with classroom/staff/faculty upgrades and updates – 5%
Hourly rate $12.00.
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