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Senior IT Help Desk Specialist - Tier 2; AV/VTC
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-07-19
Listing for:
Potawatomi Federal Solutions
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Command Cyber Solutions, LLC in Lenexa, KS seeks a Help Desk Specialist III to join the IT team supporting EPA MRITSS contract. The role acts as Tier 2 escalation, mentors Tier 1 staff, manages imaging and patching, and supports AV/VTC and COOP readiness across multiple facilities in Kansas and Missouri.
The ideal candidate has 4+ years of federal IT help desk experience, strong RCA skills, and knowledge of ITIL practices. Public Trust Tier 4 required, ITIL v4 preferred, and CompTIA A+ preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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