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Triage Lead: Incident Response & Team Coaching
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-07-22
Listing for:
Lightedge
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Lightedge is seeking a Triage and Support Supervisor in Lenexa, Kansas, to lead the support teams and enhance customer interactions. You'll be responsible for coaching team members, ensuring operational integrity, and managing major incidents. The ideal candidate will have 2 years of supervisory experience in technical support, familiarity with cloud provider technologies, and be comfortable with a flexible schedule that includes nights and weekends.
The role requires strong leadership skills and technical knowledge in areas such as AWS and virtualization technologies, as well as a commitment to customer satisfaction.
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