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Federal IT Help Desk Specialist II
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-07-27
Listing for:
Potawatomi Federal Solutions, LLC
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Command Cyber Solutions is seeking a customer-focused Help Desk Specialist II in Lenexa, KS to support EPA MRITSS contract. The role centers on Tier 1 incident handling, hardware/software troubleshooting, and ITSM documentation to maintain high service levels for a mobile workforce.
The ideal candidate has 2+ years IT help desk experience, knowledge of Windows OS and M365, and a current Public Trust Tier 4; ITIL v4 Foundation preferred and HDI Support Center Analyst a plus.
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