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Proactive Service Desk Lead | Metrics-Driven ITIL Champion
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-07-28
Listing for:
Henderson Engineers
Full Time
position Listed on 2026-07-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Henderson Engineers in Lenexa, Kansas, is seeking a Service Desk Supervisor responsible for leading day-to-day operations of the service desk while driving performance improvements.
The ideal candidate will have 5+ years of experience in service operations and a solid background in IT service management. This role requires strong leadership, analytical skills, and a focus on user support efficiency.
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