Business Systems Specialist

Company Overview:

Aress Financial is a specialized provider of credit card servicing and portfolio management solutions, supporting financial institutions and asset managers across the full consumer credit lifecycle. Through our scalable servicing platform, Aress manages key operational functions including customer servicing, payments, disputes, compliance, and portfolio performance monitoring. Our team brings decades of experience in card program operations, regulatory compliance, risk management, and portfolio onboarding.

Aress is committed to delivering efficient, compliant, and customer-focused servicing solutions that help card issuers and portfolio owners optimize performance.

We are seeking a skilled Business Systems Analyst who thrives in a collaborative, fast-paced environment. In this hybrid role, you will be responsible for bridging the gap between business objectives and technology solutions by analyzing, designing, and implementing business systems and processes. This position is ideal for someone who excels at understanding both business needs and technical capabilities, ensuring that our processing systems are optimized to support organizational goals.

• Gather, document, and translate business requirements into functional and technical specifications.
• Design and propose system solutions that align with business objectives and technical constraints.
• Configure, test, and deploy system configurations to support business objectives.

• Collaborate with product teams, marketing, compliance, and operations to implement new systems or enhancements.
• Support the configuration, testing, and deployment of business systems and applications.
• Troubleshoot system issues and coordinate resolution with technical teams.

• Map and document business processes, workflows, and data flows.
• Recommend process improvements and system modifications to enhance efficiency and effectiveness.
• Ensure system solutions comply with regulatory and security requirements.

• Serve as a liaison between business units (Operations, Marketing, Compliance, etc.) and technical teams.
• Communicate system changes, impacts, and benefits to stakeholders and end-users.
• Prepare and deliver documentation, reports, and presentations as needed.

• 3 years in a business systems analysis or related role (Fin Tech or financial services experience strongly preferred).
• 2 years experience utilizing the Fiserv Optis processing system as well as Fiserv's ancillary distributive products.
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Proven experience documenting requirements, process flows, and system specifications.
• Experience with tools such as JIRA, Confluence, SQL, process mapping software, or similar platforms.