Fast Track Adjuster-Auto and GL

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Fast Track Adjuster-Auto and GL to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

The role of a Fast-Track Claim Adjuster is to investigate, evaluate and resolve first and third-party auto liability claims, minor injury claims and low complexity general liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence. Provides exceptional customer service and on-going communication to the appropriate stake holders through the life of the claim.

• Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards.

• Conducts a thorough investigation of coverage, liability, and damages. Must document facts and maintain evidence to support claim resolution.

• Comply with all statutory and regulatory requirements in all applicable jurisdictions.

• Establish appropriate loss and expense reserves with documented rationale. On-going review of reserves required through life of file.

• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.

• Communicates effectively with internal and external customers on claims and account issues.

• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.

• Property and casualty licenses required. Must be obtained within 6 months of hire.

• Bachelors’ degree or equivalent work experience

• 2 years previous claim handling experience preferred

• Excellent verbal and written communication skills

• Excellent customer service skills

• Analytical with good decision-making skills

• Strong organizational skills and detail oriented

• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment

• Property and casualty licenses required. Must be obtained within 6 months of hire

Ready to accelerate your career? We would love to hear from you.

Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

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