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ERC Operations Leader | Multi-Brand & Analytics
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-02-20
Listing for:
HighGround
Full Time
position Listed on 2026-02-20
Job specializations:
-
Management
General Management
Job Description & How to Apply Below
A leader in disaster mitigation and property restoration is seeking an Emergency Response Center Supervisor to oversee operations across multiple brands. This role requires strong leadership in managing customer intake and service levels while optimizing call conversion performance. Candidates should possess 7–10 years of experience in call center operations and demonstrate analytical and coaching skills. The position offers a competitive salary, annual bonus, and benefits including medical, vision, and 401k with company matching.
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