Area Manager - HVAC Commercial Services – Mid-South

Overview

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. Carrier continues to lead through a world-class, diverse workforce that puts the customer at the center of everything we do.

About the Role

Carrier Commercial Services has an opening for an experienced Commercial HVAC Area Manager for the Mid-South area. The role is responsible for growing the market share of the Carrier Commercial Services business in this focused area through new business development in conjunction with the sales organization. Products and services include Repair Service, Maintenance Contracts, and Modernization Projects. The ideal candidate will have strong business acumen, including a detailed understanding of the technical sales process and operations management.

• Maintain culture of safety and continuous improvement
• Lead Operations team in execution of sales commitments and work orders
• Partner with sales organization to develop and execute strategic plan to drive accelerated market growth in the assigned area based on revenue and EBIT plans
• Accountable for technician productivity, order completion, connecting digital assets and customer retention
• Maintain client relationships based on professional credibility and product knowledge
• Identify and participate in industry organizations, trade shows, and events to promote the company, products, and services
• Collaborate with internal teams to ensure alignment with customer needs and expectations
• Forecast, monitor, and document financial performance against plan
• Ensure customer satisfaction by on-time performance and delivery to customer commitments
• Responsible for operational sales targets
• Ensure Daily Management Board meetings are held for all markets within the area;
  Area Manager is a required attendee
• Monitor core KPIs outlined in the Daily Management Board cadence and initiate actions to improve any KPIs below target
• Partner with leadership to discuss performance on Daily Management Board KPIs and actions to improve underperforming KPIs; come prepared with updates
• Ensure adherence to Schedule and Optimization guidelines and best practices

• Bachelor’s degree OR a High School Diploma/GED with 7 years of HVAC Operations Leadership
• 8+ years of sales, operations, or leadership experience

• 5+ years of experience in HVAC operations leadership
• Strong experience in Microsoft Office Suite, Salesforce, and SAP
• Customer-centric mindset
• Proactive and able to balance multiple priorities
• Able to build strong relationships across industries and functions
• Excellent communicator – oral, written, etc.
• Understanding of financial and accounting principles
• Strong service operations background
• Intimate knowledge of HVAC and/or building technologies industry
• Ability to manage within a large matrixed organization

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account;
  Healthcare Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please note the corporate guidance. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position is entitled to short-term cash incentives, subject to plan requirements.

The annual salary for this position is $146,750–$205,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/02/2026

Carrier is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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