Training Director

Our leaders spend their days championing the team member and guest experience in the service of others. They work cheerfully, diligently, and humbly, setting a steady standard of excellence and care on every shift. We’re looking for a Training Director who leads with a people‑first mindset, is hands‑on in daily operations, and is passionate about developing others as we live out our vision to be a place where people are restored.

The Training Director owns the new hire experience and plays an active role in day-to-day operations.

• Lead new hire training through shifts, ensuring team members feel confident and capable quickly.
• Provide consistent coaching and feedback
  , helping team members grow in real time.
• Support ongoing skill development for team members beyond their initial training period.
• Own and improve training systems so development is clear, repeatable, and effective across all shifts.
• Lead the Training Captains, ensuring they are activated and effective on each shift.

This role blends hands‑on operational leadership with people development. You’ll be present on shifts, guiding training as it happens, while also ensuring the systems behind the scenes support a great experience.

You’ll know you’re doing well when:

• New team members complete training efficiently and feel confident stepping into their roles
• Coaching and feedback are happening consistently
• Training feels organized, encouraging, and people‑centered

This role may be a great fit if you:

• Enjoy teaching, coaching, and developing others
• Are comfortable leading in a fast‑paced, hands‑on environment
• Value consistency and follow‑through
• Have experience in restaurant, hospitality, retail, or team leadership (a plus, not a requirement)

• 35+ hours per week
• Mix of operational shifts and administrative work
• Closed Sundays
• Leadership development and growth opportunities

If you’re energized by helping people succeed, love being in the action, and want your work to have a real impact every day, this could be a great next step. We’d love to meet you.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.