Project Manager, Change Management, IT Project Manager

Description Who We Are
Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states.
Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population.

Our Success Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company.

Our Values and Mission Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

About the Role The Project Manager is responsible for leading technology, operational, and business transformation initiatives across Aria Care Partners. This role partners with executive leadership, business stakeholders, technical teams, and external vendors to deliver projects that drive growth, efficiency, innovation, and scalability.

Projects may include EMR implementations, Salesforce enhancements, enterprise integrations, AI initiatives, automation, data migrations, operational improvements, and merger & acquisition integrations. The Project Manager will also help establish and promote project management standards, governance, and best practices across the organization.

• Independently lead projects from planning through implementation, stabilization, and operational transition.
• Develop and manage project plans, timelines, resources, risks, dependencies, and communications.
• Maintain project documentation, issue logs, decision logs, and action items to ensure accountability and transparency.
• Coordinate cross-functional business and technology teams to ensure successful project execution.
• Manage project activities involving external vendors, consultants, and strategic partners, ensuring alignment with project objectives, timelines, and deliverables.
• Lead initiatives involving EMR platforms, Salesforce, enterprise applications, integrations, automation, data migrations, and emerging technologies.
• Support the implementation of AI-enabled tools and solutions that improve operational efficiency, productivity, and user experience.
• Support the development and continuous improvement of project management methodologies, standards, templates, reporting practices, and delivery processes.
• Drive stakeholder engagement, organizational change management, training coordination, and user adoption.

• Bachelor’s degree in Business, Healthcare Administration, Information Technology, Engineering, or a related field preferred.
• 5+ years of project management experience leading technology, healthcare, operational, or enterprise initiatives.
• Demonstrated success managing cross-functional projects involving multiple stakeholders and external vendors.
• Experience delivering technology or business transformation projects involving EMR/EHR platforms, Salesforce, enterprise applications, integrations, automation, data migration, AI-enabled solutions, or process improvement.
• Healthcare services, healthcare technology, payer/provider, or life sciences experience preferred.
• Experience supporting mergers, acquisitions, business integrations, or post-acquisition technology and operational transitions is a plus.
• PMP, Agile, Scrum, or related project management certification is a plus

• Strong leadership, organizational, planning, analytical, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across business, technical, and executive teams.
• Ability to work…