Manager, Quality Control

Manager, Quality Control

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

You will oversee quality assurance and compliance work streams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Managing the quality control operations, including the testing and inspection of products to ensure compliance with regulatory and quality standards.
• Leading, training, and mentoring a team of quality control staff to foster a culture of quality and continuous improvement.
• Developing and implementing quality control procedures and protocols to enhance product quality and operational efficiency.
• Collaborating with production, regulatory, and research teams to resolve quality-related issues and implement corrective actions as needed.
• Monitoring quality control metrics and preparing reports to assess quality performance and identify areas for improvement.
• Ensuring compliance with applicable regulations, industry standards, and internal policies in all quality control activities.

You will have solid quality assurance and compliance experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience:

• Bachelor's degree in life sciences, quality assurance, or a related field is preferred, with significant experience in quality control or quality assurance.
• Proven experience managing quality control operations, with a strong understanding of quality assurance principles and regulatory requirements.
• Strong leadership and team management skills, with the ability to motivate and guide staff to achieve quality objectives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments.
• Strong analytical and problem-solving abilities, with experience in root cause analysis and implementing corrective actions.
• Detail-oriented, proactive, and committed to maintaining high standards of quality and compliance in all processes.

In addition to a competitive salary, ICON offers a range of additional benefits focused on well‑being and work‑life balance opportunities for you and your family.

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, Life Works, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion and belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON regardless of whether it is for this or other roles.