Department Manager

Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. Their responsibilities may include managing assigned systems, such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, ensuring that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter, McCafé and Drive‑Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include ensuring the restaurant delivers great quality food to customers, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include ensuring the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast‑paced McDonalds environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonalds USA. I understand that this franchisee is a separate company and a separate employer from McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.

I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.