Shift Lead

Job in Lenexa, Johnson County, Kansas, 66215, USA

Listing for: LV Petroleum LLC

Full Time position
Listed on 2026-06-06

Job specializations:

Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service

Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR

Position: Shift Lead- Competitive Pay

As a Shift Lead at LV Petroleum, your role is pivotal in ensuring the smooth operation of the convenience store during your shifts. You will be responsible for managing a team of employees, providing exceptional customer service, and maintaining operational standards. Your leadership will foster a positive working environment while ensuring compliance with company policies and procedures. In this position, you will engage with customers, oversee inventory management, and support financial operations.

Key Responsibilities:

Team Leadership: Supervise and mentor staff during shifts, ensuring efficient workflows and professional conduct.

Customer Interaction: Deliver outstanding service to customers, addressing inquiries and resolving issues effectively.

Inventory Oversight: Assist with managing inventory levels, conducting stock checks, and placing orders as needed.

Financial Management: Ensure accurate cash handling, register operations, and daily financial reconciliations.

Training and Development: Participate in training new employees on company protocols and customer service standards.

Health and Safety Compliance: Uphold safety regulations and maintain a clean and secure store environment.

Communication: Collaborate with management and team members regarding store performance and operational needs.

High school diploma or equivalent is required.
1-2 years of experience in retail or customer service; supervisory experience is a plus.
Strong leadership and interpersonal skills.
Excellent communication skills, both verbal and in writing.
Ability to manage customer complaints and solve problems effectively.
Basic proficiency in cash register systems and inventory management.
Flexibility to work various shifts, including evenings, weekends, and holidays.

Physical Requirements:

Capability to stand for long periods and lift items weighing up to 50 pounds.
Able to perform physical tasks, such as restocking shelves and arranging products.

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