Picture​/Art Framer

Store - KC-LENEXA, KS

Build customer relationships while creating a memorable framing solution for their art.

• Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards.
• Embrace and execute personal designer role using Elevated ABC Deliver to build relationships with all customers while creating custom framing solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready‑made frame department and other assigned areas including SISO and directed replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well‑merchandised and in‑stock store.
• Follow SOPs and company programs.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Other duties as assigned.

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and use glass cutter.

• Retail experience.
• Experience selling products and/or services to customers.

• Regular bending, lifting, carrying, reaching and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lift heavy boxes and frames and access high shelves by ladder or similar equipment.
• Contact supervisor for reasonable accommodation if needed for performing these functions.

Public retail store setting; climate controlled in customer areas, some stock rooms may not be climate controlled; occasional outdoor work retrieving shopping carts or unloading trucks. Frame shop contains glass cutter and heat press. Work hours include nights, weekends and early mornings.

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, or to receive all other benefits and privileges of employment, please contact Customer Care at