Head Cashier Store Lenexa, KS

About Ace Retail Group (ARG) – a division of Ace Hardware Corporation that operates several Ace brands and more than 250 neighborhood stores across the United States. ARG’s headquarters are located in Lenexa, KS and Farmington Hills, MI.

About Westlake Ace Hardware – a division of Ace Hardware Corporation that operates the Westlake Ace Hardware chain, headquartered in Lenexa, Kansas, and operating over 150 neighborhood stores throughout the United States.

• Project a positive representation of Westlake Ace Hardware, greet customers entering and throughout the store, thank them by name whenever possible and maintain a friendly, outgoing demeanor.
• Ensure excellent customer service from associates and supervise staff to uphold this standard.
• Answer calls and pages promptly, courteously, and effectively, communicating any problems or issues that require management assistance.
• Perform cashier duties to provide fast, accurate, and professional checkouts, including balancing the register drawer and executing all cash register transaction procedures.
• Assist with register and computer problems, downloads, upgrades, and fixes as needed.
• In the absence of the Assistant Manager–Operations, verify cashier-balancing, deposit procedures, and policies; prepare deposit, long/short recap, cashier over‑short acknowledgements, and sales audits; verify weekend vault counts and conduct random vault checks.
• Provide assistance with office duties such as receiving, invoices, purchase orders, inventory adjustments, and the quarterly audit checklist.
• Observe cashiers for proper phone etiquette, greeting customers, handling returns correctly, and attentive customer treatment as part of the audit procedure.
• Maintain front‑end appearance: keep the front end neat and clean, face and dust counters, stock impulse counters and fresh merchandise, stock ads in carts, and maintain forms and supplies.
• Assist with decorating the front end according to the Store Support Center program and call for cart pickups when necessary.
• Communicate merchandising, cost‑control, or sales ideas to the General Manager and participate in store and cashier meetings.
• Assist with training and development of new cashiers and work with the Assistant Manager–Operations to prepare for advancement opportunities.

• High School or GED equivalent.
• Experience in retail and/or office management preferred.
• Cashier experience preferred.
• Customer service experience preferred.
• Ability to stand, walk, lift (up to 25 lbs), and climb as required.

Compensation: $14.00 – $16.00 hourly.

Equal Opportunity Employer – Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.