Inside Sales Coordinator

Tri Mark Hockenbergs, 14603 W 112th St, Lenexa, Kansas, United States of America

Posted Thursday, January 29, 2026 at 5:00 AM

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity , Customer Service , Accountability , Respect , and Excellence. For more information, please visit:

Why you’ll love it here!

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

401k

Community Service Day

Spotlight Awards

National Sales Excellence Awards

CFSP Prep Certification Program

POSITION SUMMARY:

• The Inside Sales Coordinator reports to the Manager of Customer & Sales Support
• Located in Lenexa, Kansas
• Full-Time
• Hybrid

The Inside Sales Coordinator plays a pivotal role in supporting the inside sales team by managing various sales-related tasks and activities. This position requires someone with experience in sales coordination or a related field, who possesses strong organizational skills, attention to detail, and a customer-focused mindset. The Inside Sales Coordinator will collaborate closely with the sales team to streamline processes, enhance customer relationships, and drive sales growth.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Respond promptly to customer inquiries via phone, email, or chat, providing product information, pricing, and assistance with order placement.
• Build and maintain strong customer relationships by delivering exceptional service and addressing customer needs and concerns effectively.
• Assist the sales team with order processing, including entering orders into the system, coordinating shipments, and managing delivery schedules.
• Prepare sales quotes, proposals, and contracts, ensuring accuracy and completeness before submission to customers.

Lead Management:

• Manage inbound leads and inquiries, qualifying leads based on predefined criteria and distributing them to the appropriate sales representatives.
• Follow up with leads to assess their level of interest, provide additional information, and schedule sales appointments or demonstrations as needed.

Data Management:

• Maintain accurate and up-to-date records of sales activities, customer interactions, and order status in the CRM system.
• Generate reports and analyze sales data to track performance metrics, identify trends, and evaluate sales effectiveness.

Collaboration and Communication:

• Communicate regularly with sales representatives to provide updates on customer inquiries, orders, and opportunities.

Problem-Solving and Resolution:

• Address customer issues and concerns promptly, collaborating with internal teams to resolve issues and ensure customer satisfaction.

COMPETENCIES:

• Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Customer-focused mindset with a commitment to delivering exceptional service and support.
• Proficiency in CRM software and Microsoft Office suite (Word, Excel, Outlook).
• Ability to analyze sales data and generate reports to track performance and identify opportunities for improvement.
• Team player with a positive attitude and willingness to collaborate with others to achieve common goals.
• Adaptability and flexibility to work in a fast-paced and dynamic environment.

QUALIFICATIONS &

EXPERIENCE:

• Bachelor's degree in Business Administration, Marketing, or related field…