Sales Enablement Coordinator

Join Our Winning Team Where Success is Shared!

The Sales Enablement Coordinator will support the sales and business development teams, sales leadership, and the customer service team. A successful candidate will help maximize the sales staff’s efficiency by assisting with the administrative tasks of the sales process. Must be comfortable with technology, able to work independently and willing to adapt to a changing environment.

Employeemustbeabletoperformtheseessential functionsofthepositionsatisfactorilyand,if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

• Supports sales, business development teams and/or affiliate companies as necessary with order entry, part number creation, quote follow up, freight quotes/tracking, etc.
• Acts as the primary administrator for key account supplier portals and purchasing programs.
• Maintains an understanding of basic company products, processes, and systems to be able to support customer requests and requirements.
• Builds and strengthens sales and business development team’s customer relationships through ongoing communication and support.
• Follows up on order execution ensuring all commitments are met.
• Supports sales management with various tasks such as; training of new systems or softwares, assisting with new hire onboarding, development of content for the sales staff to share and assisting with prospecting opportunities.
• Remains abreast of competition and evolving opportunities for new products and services.
• Operates within and understands various software/systems including Salesforce, Smart Equip, Office
  360, etc.
• Performsallotherduties as assigned.
• Complieswiththerequirementsofthecompany’sISO
  9001
  
  Quality Management System (when required).

• Regular visual effort: concentrated reading of documentation or close viewing of computer displays.
• Able to push, pull and lift up to 30lbs. on an occasional basis.
• Time Management - Effective time management skills to independently complete tasks with minimal disruption to company users.
• Problem Solving–Identify and resolve problems in a timely manner.
• Communication–Speak clearly and persuasively in positive or negative situations. Ability to ask detailed questions to comprehend requests.
• Safety and Security–Follows safety policies/plans created by the company; utilizes tools and equipment in a safe and proper manner.

• 1-3 years of customer service or sales experience (5-7 years Senior Sales Enablement Coordinator)
• Understanding of and comfort level with technical product.
• Proficient Microsoft Office knowledge and skills.

• Strong attention to detail.
• Ability to work independently and on a team.
• Knowledge of  and Global Shop Solutions or similar ERP system.
• Strong written and verbal communication skills.