Strategic Account Manager

Position: Strategic Account Manager

Location: Lenexa, Kansas

Job : 279

# of Openings: 1

Job Title: Strategic Account Manager

Job Type: Full Time, Exempt

Reports to: Sr. VP / Division Leader

Location: Lenexa, KS

Integrated Openings Solutions, LLC (“IOS”) is a commercial and architectural openings solutions company. We provide industry leading commercial doors and hardware products and services to help make buildings smart, aesthetically pleasing, code compliant and sustainable.

The Strategic Account Manager is responsible for managing key account portfolios. They are responsible for maintaining strong client relationships, providing commercial door and hardware expertise, and suggesting innovative solutions resulting in increased profitability.

• Maintaining key accounts and providing ongoing client support.
• Developing and implementing client relationship management strategies.
• Communicating with clients and leads to identify and understand their commercial door and hardware needs/expectations; identifying and suggesting products and services to meet those needs; ensuring satisfaction.
• Identifying new business leads and contacting prospective key clients to promote products and services.
• Establishing efficient communication channels and liaising between key clients and internal departments.
• Recommending and implementing improvements to the management of key client relationships.
• Handling client challenges and finding innovative solutions for complex problems.
• Other duties as assigned.

• Experience in the Door, Frame, and Hardware Industry a plus.
• Associate or Bachelor’s degree in business or related degree, preferred.
• DHI Certifications a plus.
• Experience working in Comsense a plus.
• Knowledge of door hardware, hollow metal, wood doors, STC, FSC and Leed.
• Knowledge of building codes as they relate to door, frame and hardware applications such as fire codes.

• Vision plan: IOS offers a vision plan to help cover the cost of exams as well as the purchase of glasses and contact lenses from an in-network provider, up to an annual limit.
• Medical plans: IOS offers three national account-based medical plans. All plans include a pharmacy benefit that offers coverage for your medications including generic, brand, and specialty drugs.
• Dental plans: IOS offers two dental plans. One plan has a standard plan year maximum, and our enhanced plan offers a higher plan year maximum, for years you need it. The plans provide 100 percent coverage for your preventive care services and pay a percentage of eligible expenses up to a plan year maximum, depending on the type of service.
• Time Off & Leave of Absence.
• Mental Health.
• Supplemental Insurance.
• Short-term and Long-term Disability.
• Saving for Your Future.
• Development.
• Legal Services.
• Life Insurance.