Scooter Mechanic - Warehouse

** For the first week, you will be training on M-F (8am-4pm). The Following week will begin the ongoing schedule**

We are hiring repair mechanics to maintain our fleet of electric scooters! This role is great for mechanically-inclined professionals to work directly with the operations side of our business. Bird offers industry-leading benefits and a fun work environment. As a Bird mechanic you will be encouraged to do your best work!

You will work with the latest electric scooter hardware, from routing repairs, diagnosing new issues, to rebuilds.

Qualifications:

• Prior technical/repair experience (1 year preferred)
• Problem-solving mindset
• Ability to lift 50-70 lb scooters (with or without accommodation)
• A smartphone and comfortable with mobile apps
• Must be results oriented & a team player

Mobile Device Requirement:

• This role requires the use of a personal smartphone (iPhone or Android) throughout every shift. Candidates

must have a reliable mobile device capable of downloading and running the following work applications:

• Bird Operational App — Used to scan vehicles, run inspections (pass/fail each component), log repairs,

and confirm completed work via QR/barcode scan

- Slack — Primary team communication platform; used for reporting parts shortages, repair blockers, shift

updates, and coordination with drivers and management

- Candidates who do not have a working smartphone with adequate storage and data will not be able to perform

this role.

Communication Expectations:

• Communication is not optional — it is a core function of this role. Bird Mechanics are expected to be responsive, proactive, and accurate. Repair logs drive parts forecasting, labor planning, and fleet health reporting. If something is not logged, it did not happen.
• Respond to Slack messages promptly
• Flag parts shortages or repair blockers immediately — do not wait until end of shift

• Report any vehicles that cannot be repaired with reason and QR code

- Communicate with drivers when vehicles are cleared and ready for deployment

Daily Performance Standards:

• 2 repairs per hour minimum (target throughput)
• 100% of completed repairs accurately logged in the system
• All inspections completed with pass/fail on every component section
• Book time tracked per repair for labor forecasting

Core Responsibilities:

• Inspect — Scan vehicles via the Inspection menu. Pass or fail each component section (Fork,

Battery-Brain-Display, etc.). A failed inspection automatically triggers the repair workflow.

- Diagnose — Identify root cause of failures. Determine whether the vehicle needs parts, can be repaired

immediately, or should be flagged for scrap review.

- Repair — Fix identified issues and log only what you actually repaired. If you replaced a bell, log bell

replacement — do not log adjacent components you did not touch.

- Tire Repairs — Flat tires and tire replacements are a high-volume repair item. Prioritize when assigned

When working in a warehouse environment through Bluecrew, you may be expected to do any and all of the following:

• Working independently or in a team to pick, pack, and ship items
• Safely relocating or repacking inventory items as directed, up to 50 pounds in weight
• Operating machinery or other light equipment as trained in a safe and responsible manner
• Reaching, crouching, bending over, and other physically strenuous activities as required by the immediate supervisor
• Working on your feet at a fast pace for the entirety of the shift
• Comfortable working in an environment where there are forklifts, machinery, large trucks, and other standard or sub-standard warehouse equipment
• There may be a specific dress code, but if it is not listed, please make sure to wear close-toed shoes and pants.

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.