HVAC Truck Sr Controls Technician

What we offer

• Competitive salary
• Paid vacation/holidays/sick time – 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Conduct preventive maintenance, repair, installation, commissioning and general servicing of systems, including detailed troubleshooting.
• Ensure high levels of customer satisfaction through direct, on‑site customer interface.
• Mentor control technicians, service technicians, and mechanical technicians on building automation activities.
• Properly complete required project and service documentation.
• Provide the highest level of service to solve building inefficiencies and resolve service‑related items.
• Act as a trusted advisor, providing solutions and outcomes at the time of service.
• Diagnose and repair complex control system malfunctions requiring extensive knowledge of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Consult with the customer through data gathered and site assessments.
• Provide field proposals for retrofits, upgrades, and/or enhancements to existing equipment.
• Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction.
• Report problems or changes to management immediately.
• Interface with branch manager, service manager, service project manager or subcontractors to coordinate activities.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings.
• Assist with job layouts and bid proposals, and install and modify software and graphics.
• Communicate with customers upon arrival and before leaving the work site, ensuring high levels of customer satisfaction.
• Meet regularly with customers to become familiar with operating problems and keep customers informed on service provided, outstanding issues, recommend system enhancements, upgrades, and replacement.
• Promote the sale of add‑on work.
• Adhere to all Johnson Controls and customer safety standards, provide safety leadership and instruction to all control’s technicians in the branch, provide safety awareness while working onsite with subcontractors.
• Train the customer in control systems operations, deliver manuals and documentation for training needs.
• Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.
• Coach, support and train the technical workforce on non‑complex, non‑critical equipment.
• Compile job documentation such as certificate of completion, customer training form, training certificates and punch lists.
• Conduct extensive self‑study to improve and maintain technical proficiency in company’s product lines.
• Complete certifications as required by the company.
• Assist in the design and configuration of building control systems as defined by the contract documents.
• Assist in developing and testing software programs necessary to operate the system per the project requirements’ intent.
• Assist in coordinating and creating necessary drawings and equipment schedules for submittals and installation.
• Select, order, and track the delivery of materials for assigned work.
• Assist in the loading and commissioning of all system and network‑level controllers as required.
• Assist in validation of complete system functionality and troubleshoot problems with subcontractors and other trades to ensure proper operation.
• Provide field change information to the project team for creation of as‑built drawings and software.
• Keep management and contractor informed of job progress and issues.
• Assist in performing site‑specific training for owner/operator on the total building control system.
• Participate in release meeting with project field team.
• Provide recommendations and solutions to ensure facility is running efficiently, including upselling opportunities, and provide quotes to support recommendations and solutions.

• Dedicated member of a North America Branch team willing to learn and be…