Winfield Commissary Delivery Representative

Position: Winfield  Commissary Delivery Representative
GENERAL DESCRIPTION OF THE JOB:

Distribution of commissary orders/products to individual detainees in an assigned area within a Correctional Facility

DUTIES AND RESPONSIBILITIES:

Collect inmate orders sheets (per facility procedures if applicable).Process commissary orders through computerized commissary software program (if applicable).Research and/or answer Offender requests and/or written complaints concerning commissary services.

Unload and verify orders/product received at the facility from the USCS Distribution Center.

Conduct inventory counts of bulk products received as necessary.

Supervise inmate workers (if applicable)
Transport orders/product to assigned distribution area within the facility.

Positively identify all Offenders receiving orders prior to distributing each order.

Distribute commissary orders to Offenders; permit the Offenders to verify the order contents.

Note any and all discrepancies identified within the order at the time of distribution on all copies of the delivery receipt.

Obtain signature of Offender receiving the order.

Provide Offender with copy of delivery receipt.

Retain a signed copy of the order receipt for record retention.

Account for all delivery receipts from the delivery process.

Account for all non-delivered commissary orders from the delivery process.

Retain and dispose of all trash generated during the delivery process.

Process any credits associated with the distribution process through the commissary system software.

Maintain a local commissary menu for Offenders.

Attend any facility required training/meetings.

Act as a Liaison between the Facility and USCSPerform other duties as assigned by supervisor.

Essential Functions Retain and maintain correctional facility security clearance.

Lift orders or packages which weigh up to 50 lbs.

Attend initial and annual facility orientation and training, and remain current in any certifications as required by the Facility.

Know and follow all rules, regulations, security policies and procedures of the detention facility.

Know and follow the policies and procedures outlined in the company’s employee handbook and USCS’s local Operations manual.

Education and Experience Requirements Minimum of a high school diploma

Basic computer skills

Two years of work experience

Good customer service skills
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