Wellness Activities Coordinator

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Match guest intentions with the ideal combination of services, activities, and lectures.
• Contact guests prior to arrival to provide guidance, answer questions, and encourage pre-booking of services.
• Offer on-property assistance by answering calls, conducting one-on-one consultations, and booking or adjusting services.
• Gather, document, and follow up on guest preferences and requests to ensure a personalized experience.
• Stay informed on company and departmental offerings through training, emails, and collaboration with other department heads.

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• Bachelor’s degree preferred but not required; equivalent combination of education, training, or work experience considered.
• Experience in the health and wellness industry preferred; previous customer service experience required.
• Proficient in Microsoft applications and able to manage multiple projects and tasks efficiently under pressure.
• Strong communication, listening, interpretive, and organizational skills; ability to work collaboratively in a team environment.
• Personable and guest-focused, demonstrating understanding of Canyon Ranch philosophy and a passion for exceptional guest service.
• Work 8.5-hour shifts with flexible scheduling between 7:30 AM and 9:00 PM, balancing operational needs and shift preferences.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• Generous health plan including Health, Dental and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays)
• Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
• Employer-paid life insurance and Employee Assistance Program
• Paid Maternity leave
• A supportive, collaborative work environment with opportunities for professional growth.

PAY RANGE: $20.00 - $22.88 / hour