Sales Coordinator

Responsibilities

• Responsible for Lenox Location Service orders.
• Sales quotations, entering sales orders.
• Providing RMA’s to customers.
• Coordinating customer emergencies.
• Maintains and updates OLB file.
• Preparing quotations and processing incoming sales orders.
• Respond effectively and efficiently to internal and external customer inquiries.
• Escalate issues related to customer requests as needed to applications manager or direct manager.
• Coordinate customer emergencies with workshop and warehouse to ensure requirements are met.
• Follow up on all customer quotations with both customer and sales team in a weekly organized manner.
• Coordinate weekly kick off meeting with Local WSP Team.
• Send OA to customers at the end of each meeting.
• Attend and participate in weekly production meeting.
• Make customers aware of any changes affecting scheduled delivery.
• Work with project accounting to resolve customer issues as needed.
• Coordinate Warranty orders as they arise that affect the WSP unit.
• Travel to other Valmet locations as needed or directed.

Associate’s degree preferred, preferably within a business‑related or technical field of study and / or two to five years experience and / or training, or equivalent combination of education and experience.

We offer a challenging and rewarding work environment that values innovation and supports development‑minded professionals who thrive in a fast‑paced, dynamic setting. Our total compensation and benefits package is highly competitive and includes strong retirement offerings.

Valmet is an equal opportunity employer. We do not discriminate against employees or applicants based on race, color, religion, sex (including pregnancy, gender identity, or sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other non‑merit‑based factors.

To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.