Operations Invoice Specialist in Leominster, Massachusetts

Operations Invoice Specialist

The Operations Invoice Specialist is responsible for processing, validating, coding, and approving vendor invoices in accordance with company policies and procedures. This team member serves as a key point of contact for internal departments and external vendors, ensuring invoice accuracy, timely issue resolution, and quality customer service. The role requires strong organizational skills, attention to detail, and the ability to analyze and reconcile financial information while maintaining accurate documentation.

In this role you will:

• Review and verify vendor electronic and manual invoices and supporting documentation for accuracy in accordance with company and departmental policies and procedures
• Validate invoice details and approve invoices within authorized approval limits
• Accurately update invoice information within Operations systems and third-party vendor platforms
• Research and resolve vendor and internal department inquiries in a timely manner while maintaining appropriate documentation
• Provide quality customer service to internal and external customers
• Communicate effectively with team members, supervisors, and leadership regarding invoice status and issues
• Maintain and update reports, electronic calendars, and task lists as required
• Reconcile invoices to vendor statements accurately and within established timelines
• Compile, analyze, and report on vendor-related data as needed
• Research and resolve invoice discrepancies and vendor concerns
• Maintain proactive communication with management regarding workload, priorities, and issue resolution
• Ensure compliance with company policies, procedures, and operational controls

Working knowledge of accounts payable processes and procedures

Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and Access Database

Knowledge of Oracle reporting tools, including Cognos

Working knowledge of automated Accounts Payable systems preferred

Understanding of invoice review processes and collection operations

Strong verbal and written communication skills

Strong organizational and time management skills

High attention to detail and accuracy

Working knowledge of Microsoft Excel

Ability to multitask and prioritize work effectively

Ability to work independently with minimal supervision

Ability to operate a variety of office equipment and technology tools

Strong analytical and problem-solving skills

Strong computer and data entry skills

Ability to make independent decisions within established guidelines regarding invoice review, coding, and approval

Logical thinker with strong attention to detail

Ability to perform various types of analysis related to vendor invoices

Ability to process, research, and maintain information within electronic-based systems