Department Assistant

Position Overview

Department Assistant – UMass Memorial Health. Exemption Status:
Non‑Exempt. Hiring Range: $16.54 – $29.76 per hour (final offer may vary based on experience, qualifications, internal equity). This is an internal caregiver, student, or contingent worker/agency worker position. Signing bonus may be available; eligibility confirmed during interview.

Mandated by mandatory scheduling:
Holidays – every other mandatory holiday, Monday‑through‑Friday;
Weekends – all weekends. Scheduled

Hours:

Monday‑Friday – two 8‑hour shifts and two 12‑hour shifts (8:00‑8:00 and 8:00‑4:30). Weekends and holidays – 8:45‑5:15. Notable shift: 1 – Day Shift, 8 hours (United States of America).

• Coordinate a variety of administrative assignments under the direction of department management, ensuring timely processing and documentation.
• Maintain databases and spreadsheets, reconciling data to ensure accuracy and completeness, and research/resolving information gaps.
• Provide administrative support for the department and related projects, including arranging meetings, producing correspondence and reports, and routine clerical duties (phone calls, messages, ordering, copying, filing, faxing, mail distribution).
• Act as subject‑matter expert for department policies and procedures as needed.
• Ensure adequate inventory of office supplies, basic maintenance of office equipment, and timely repair/maintenance of desktops, printers, and associated electronics.
• Assist with orientation of new department members.

• Must hold a high‑school diploma or equivalent (Associate’s degree preferred).
• Minimum two (2) years of related department administration experience.
• Strong written and verbal communication skills.
• Demonstrated analytical, problem‑solving, and documentation abilities.
• Experience with database software.
• Proficiency in standard computer software packages and applications.
• Knowledge of medical terminology (preferred).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. UMass Memorial Health is an equal‑opportunity and affirmative‑action employer. We encourage applications from individuals of diverse backgrounds and experiences.

For assistance with application submission due to incompatible assistive technology or a disability, please contact talent acquisition. We will respond promptly to accommodate your needs.