Office Manager, Leominster

CSO is looking for an Office Manager for our clinic in Leominster.

This position is responsible for working collaboratively with the billing department, administrative support staff and Program Managers in gathering pertinent information, verification and data entry of insurance information, as well as streamlining operations for maximum efficiency and output. The Office Manager will also supervise daily activities of onsite support staff.

• Provide daily administrative supervision for onsite administrative support staff
• Supervise the scheduling of clients for medication management services, ensuring support staff book clients immediately, follow up inquiries, and refer clients when necessary
• Oversee client records and medical chart archives, ensuring records are up-to-date and accurately filed
• Ensure support staff comply with HIPAA confidentiality rules and regulations
• Serve as the onsite contact person for facilities maintenance issues
• Work with Human Resources to ensure initial new hire and other required employee paperwork is completed and returned to HR when necessary
• Verify insurance eligibility daily and enter new/updated client data in computer database
• Generate and distribute insurance authorization as needed
• Terminate database files in accordance with agency policy
• Obtain new patient prior authorizations (PA)
• Provide data entry for all billable and non-billable services

• 2 years of office experience
• Supervisory experience (preferred)
• Computer proficiency
• Valid driver's license and reliable transportation
• Bilingual candidates are strongly encouraged to apply

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.