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Customer Care & ERP Order Specialist
Job in
Leominster, Worcester County, Massachusetts, 01453, USA
Listed on 2026-07-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Jobtailor in Leominster, MA is seeking a customer service professional to be the first point of contact for inquiries, orders, and complaints. You will process orders using our ERP system, ensure on-time delivery, and proactively update customers on status.
You will collaborate with production, logistics, and sales, maintain accurate records, and help drive improvements while meeting SLAs and KPIs. The role requires strong communication and the ability to manage multiple tasks in a manufacturing
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