Ambulatory Services Representative, HealthAlliance-Clinton Urgent Care

## Ambulatory Services Representative, Health Alliance-Clinton Urgent Care, 32 Hours, Days Apply:
On-site (100% Onsite):
Leominster, MA:
Full time:
Posted Yesterday:
R#
** Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.
**** Exemption Status:
** Non-Exempt
** Hiring Range:**$16.54 - $29.76(based on a full time schedule of 40 hours per week).Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.
** Schedule Details:
** Holidays
- Every Other Holiday, Monday through Friday, Weekends
- Every Weekend
** Scheduled

Hours:

** Mon-Fri - two 8-hr shifts and two 12-hr shifts. Hours are 8am-8pm and 8am-4:30pm. Weekends and holidays 8:45am-5:15pm
** Shift:
** 1 - Day Shift, 8 Hours (United States of America)
*
* Hours:

** 32
* * Cost Center:
** 24050 - 4102 Urgent Care This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.# #
** Everyone Is a Caregiver
** At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

The Department Assistant is responsible for a variety of clerical and administrative support services essential to the daily operations of the department. Participates in special projects and initiatives. Manages assigned projects. Maintains databases and reports.
** Job Description
** I. Major Responsibilities:  
1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
2. Confirms and verifies patient demographic and insurance information.  3. May collect co-payments from patients upon arrival.  
4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
5. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.  
6. Receives and directs phone calls.
Position

Qualifications:

License/Certification/

Education:

Required:

1. High School Diploma.  Preferred:  
1. Associate’s or Bachelor’s degree.  Experience/

Skills:

Required:

1. 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.  
2. Requires the ability to use specialized applications software and computer systems.  
3. Necessitates individuals who are multifunctional and able to work under stressful situations.  
4. Exemplifies, professional behavior and excellent communication and human relations skills.  Preferred:  
1. Knowledge of business office procedures and medical terminology/procedures preferred.  Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.  Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  

Responsible managers will review competencies with…