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Senior Desktop Support Specialist; Tier 2

Job in Leominster, Worcester County, Massachusetts, 01453, USA
Listing for: Smile Partners USA
Full Time position
Listed on 2026-07-06
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Senior Desktop Support Specialist (Tier 2)

Smile Partners USA is seeking a Desktop Support Specialist II to provide advanced IT support across multiple sites. You will resolve complex technical issues and mentor Tier 1 staff while ensuring consistent, high-quality support for our dental practices.

The ideal candidate has 3–5 years of IT support experience, with strong knowledge of Active Directory, Microsoft 365, and networking fundamentals. You will help maintain operational efficiency by delivering reliable technology solutions.

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Position Requirements
10+ Years work experience
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