Distribution Center Department Manager

Job Details

Location:

0097 – Distribution Center – LEOMINSTER, MA 01453

Salary: $75,000.00 – $98,000.00 per year

• Lead, coach, and develop a team of Supervisors, Leads, and associates to ensure strong departmental performance and engagement.
• Conduct performance management, succession planning, leadership development, and ongoing coaching in partnership with HR.
• Select talent from the Paycom Applicant Tracking System, including conducting phone screenings and partnering with the Talent team throughout the full lifecycle recruiting process.
• Build and sustain a strong culture of communication, accountability, professionalism, reliability, and associate wellbeing.
• Identify and develop high-potential talent to strengthen leadership pipelines and support future growth.
• Create a cross-trained, versatile workforce capable of flexing across functions during peak business periods.
• Own daily and weekly labor planning, staffing models, and workload distribution to meet productivity, quality, cost, and timeliness targets.
• Ensure Supervisors execute standard work, operational priorities, and safety protocols consistently and effectively.
• Lead departmental workflow management, ensuring accurate and timely product flow to stores and online customers.
• Maintain high standards of inventory accuracy through audits, quality checks, and strong process adherence.
• Monitor and manage departmental KPIs, driving improvements in throughput, accuracy, cycle time, and operational efficiency.
• Utilize warehouse and supply chain tools—including Aptos, WMS platforms, and Microsoft 365—to track production, resolve issues, and support decision making.
• Uphold compliance with OSHA, federal/state regulations, local noise ordinances, and all company policies.
• Lead continuous improvement initiatives using root cause analysis and drive sustainable corrective actions.
• Develop scalable processes, workflows, and organizational structures that support future growth.
• Partner with corporate teams on operational planning, system enhancements, and strategic cross-functional projects.
• Participate in resource planning and leadership meetings to support short- and long-term business goals.
• Lead daily, weekly, and monthly operational meetings with Supervisors and cross-functional partners.
• Communicate performance updates, risks, and opportunities to the General Manager and executive leadership.
• Collaborate closely with Buying Operations, Purchasing, Transportation, and other DC departments to ensure workflow alignment and seamless operations.
• Facilitate daily huddles to reinforce goals, expectations, safety messages, and performance priorities.
• Own the safety culture for assigned departments by promoting safe work practices, PPE adherence, equipment procedures, and timely incident reporting.
• Ensure Supervisors enforce all safety and housekeeping standards, maintaining a clean, organized, and compliant work environment.
• Safeguard confidential personnel information, operational plans, and company materials.
• Execute key management functions including building opening/closing, incident response, and asset protection oversight.
• Perform additional duties assigned by senior leadership.

• Be a TPS brand ambassador.
• Demonstrated success leading teams in a fast paced, deadline-driven environment.
• Strong communication, organizational, and interpersonal skills.
• 3–5+ years of leadership experience in distribution, warehousing, logistics, or manufacturing, with demonstrated success leading leaders.
• Proven ability to influence cross-functional teams and deliver measurable operational results in fast-paced, deadline-driven environments.
• Strong problem solving, communication, planning, and decision-making skills.
• High attention to detail and commitment to continuous improvement, safety, and service excellence.
• Ability to coach, develop, and inspire teams at all levels.
• Proficiency with Microsoft 365 and warehouse systems (WMS);
  Aptos experience a plus.
• Ability to lift up to 50 lbs, push/pull up to 100 lbs, climb ladders, and stand/walk up to 6 consecutive hours.
• Experience with material handling equipment preferred (forklift, pallet jacks, lifts).
• Flexibility to work varied…