Sales Administrator

Internal Sales Administrator (Full-Time)

We are a global leader in the manufacture of flexible polythene products, serving a diverse range of industries including packaging, agriculture, construction, and healthcare. We seek an experienced Internal Sales Administrator to join our dynamic team in the Agricultural sector.

Support sales operations, including export markets, by administrating customer accounts, processing orders, and coordinating with manufacturing, logistics and finance to ensure delivery dates are achieved.

• Act as the primary point of contact for sales enquiries.
• Process customer orders accurately and efficiently using the company’s ERP/CRM systems.
• Track and manage orders from receipt through to delivery, updating customers as required.
• Liaise with production, logistics, and finance teams to ensure timely delivery and invoicing.
• Prepare and manage export documentation including customs invoices, packing lists, certificates of origin, and any other documents required to expedite delivery into overseas territories.
• Maintain and update accurate customer records, pricing, and product information.
• Support the sales team with quotations, lead times, and customer communications.
• Monitor and report on order status, delivery schedules, and customer feedback.
• Assist with resolving customer queries and complaints in a professional and timely manner.
• Contribute to continuous improvement initiatives within the sales administration function.

• Proven experience in internal sales administration, ideally within a manufacturing or industrial environment.
• Excellent communication and interpersonal skills.
• Very high level of accuracy and attention to detail.
• Proficient in Microsoft Office.
• Ability to work independently and manage multiple tasks to meet deadlines.
• Flexible and adaptable approach to working hours and responsibilities.
• Understanding of export process, documentation, and legislation, including Incoterms and customs procedures.
• Experience with data warehouse/pivot tables.
• Experience with Navision ERP.
• Experience with Salesforce CRM.

• Full‑time, with consideration for flexible/part‑time work for the right candidate.
• On‑site working in our Leominster offices.
• Opportunities for professional development.
• Supportive and inclusive team environment.
• Employee benefits package including pension, holiday entitlement, and wellness initiatives.