High Risk Counselor

Job Title:

High Risk Counselor Department:
Domestic Violence

Reports to:

Supervisor of DV Services Effective Date:
October 2025

Schedule:

Part-time, 20 hours per week, Monday through Friday Remote Position:
No

Job Summary:

As a High-Risk Counselor, you will serve as a liaison between the YWCA and local Police Departments to provide essential services to victims of domestic violence. This role involves crisis intervention, advocacy, counseling, identifying high-risk cases, data collection for High-Risk Response Teams, and delivering educational activities and training focused on high-risk prevention and response. You will also work towards changing community attitudes and beliefs about intimate partner violence by promoting healthy, non-violent relationships.

Duties/Responsibilities:

Provide crisis intervention services and individual/group counseling and advocacy to victims of domestic violence in both community settings and the agency.

Collaborate closely with local police departments, Victim Advocates and the District Attorney’s office to ensure seamless support for victims.

Collect and maintain data outcomes for various funders and ensure timely reporting.

Assess participants' needs and identify high-risk cases that require additional intervention.

Help participants develop and adapt safety plans to enhance their protection.

Maintain strict adherence to confidentiality and professionalism when handling sensitive information.

Provide consultation to police departments regarding high-risk indicators and cases

Actively participate in High Risk Team meetings.

Participate in the YWCA's Coordinated Community Response Network (CCRN) to promote collaborative efforts in addressing domestic violence.

Maintain accurate and up-to-date written documentation for participant records, in compliance with agency policies.

Collect and report required monthly statistics for program evaluation and funder reporting.

Attend agency meetings, in-service trainings, and community education events as required.

Develop and maintain relationships with community resource contacts to better support clients.

Adhere to all YWCA Central Massachusetts Domestic Violence Services policies and procedures.

Required Skills/Abilities:

Bilingual (Spanish/English)
Demonstrated ability to collaborate effectively with professionals from various disciplines, including law enforcement and legal teams.

Ability to assess crisis situations and intervene appropriately, with a focus on safety and victim advocacy.

Strong understanding of domestic violence dynamics, including high-risk behaviors and intervention strategies.

Excellent written and verbal communication skills.

Ability to maintain professional boundaries and confidentiality at all times.

Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Strong computer skills, including experience with data entry and record-keeping.

Comfortable with public speaking and providing training and education to diverse community groups.

Education and Experience:

Knowledge and experience in domestic violence advocacy, crisis intervention, and victim services.

Familiarity with criminal justice processes and an understanding of high-risk cases in domestic violence situations.

Experience working with diverse populations and understanding of cultural sensitivities.

Experience working with community resources and collaboration with law enforcement agencies is highly desirable.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Benefits:

Dental insurance

Employee assistance program

Employee discount

Life insurance

Paid time off Parental leave

Work Location:

In person
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