Information Technology Specialist

Information Technology Specialist

Location: Department of Information Technology Services

Salary: $62,849-$95,067 (Range 23)

Effective: July 2026

Term of Employment: Full-time, twelve‑month position.

• Ability to professionally relate to and collaborate with co‑workers, students, and community members
• Ability to understand and maintain confidentiality
• Ability to use technology effectively to complete tasks
• Ability to report to work daily and on time
• Ability to organize, supervise, coordinate, and establish priorities of tasks to be completed
• Ability to work independently in the absence of detailed instructions and to follow complex oral and/or written instructions
• Ability to communicate courteously and tactfully with staff, students, parents, and the community in a timely manner
• Ability to train others
• Possess excellent time‑management skills and the ability to take initiative and make decisions within assigned responsibility in a challenging, fast‑paced professional environment and be flexible in work responsibilities and hours
• Possess knowledge of the programs, policies, and procedures of the St. Mary's County Public School System
• Possess knowledge of computer networks, systems administration, systems design, infrastructure cabling, fiber optic cabling, and network troubleshooting

• Provides coordination and inspection of new installations of technology systems to ensure functionality within parameters established by the SMCPS
• Documents technical processes and organizational guidelines for the Department of Information Technology
• Develops system specification analysis and cost estimates for the deployment, alteration, repair, and maintenance of new and existing SMCPS technology infrastructure and equipment
• Maintains availability of critical systems
• Assists with the IT Service Desk
• Acts as a Subject Matter Expert (SME) in assigned areas
• Manages the life cycle of their assigned SME issues
• Works with manufacturer and/or vendor representatives on design and support projects
• Works with vendors to determine system selections based on price, technical functionality, and support
• Meets with and prepares reports for all levels of management within and outside of the organization
• Presents to stakeholder groups relative to technology planning, needs/goals of technology, project status, and program overviews
• Performs other related and non‑related job duties as assigned

Required:

• High school degree or GED
• Associate's degree in information technology (or a related field as determined by SMCPS) OR three (3) years of directly related experience working independently in a computer support role
• Demonstrated in-depth knowledge of computer networks, systems administration, systems design, infrastructure cabling, fiber optic cabling, and network troubleshooting
• Meet two (2) of the following:
• • Current industry‑recognized certification in subject matter
  • Current Windows Enterprise Desktop Support Technician Certification
  • Current Apple Certified Mac Technician
  • Current CompTIA A+
  • Current CompTIA Network+
  • Current CompTIA Security+