Administrative Support IV Job Lethbridge area,Alberta Canada,Administrative/Clerical

You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs scheduled by the SSC.The Scheduler will use Workforce Management (WFM) scheduling application program and work within established Scheduling Shared Services processes to complete complex and often urgent staff scheduling tasks within short timelines.

Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff.

As the successful Scheduler your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset.

Schedulers work at the Scheduling Service Centre between 0515 to 2345 with set rotations within those this role, you will make a difference as you ensure we have the people in place to provide essential patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services
Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Scheduling Shared Services
Primary

Location:

Chinook Regional Hospital
Multi-Site: Multisite
FTE: 0.00
Posting End Date: 31-AUG-2026
Employee Class: Casual/Relief
Date Available: 21-SEP-2026
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Days Off: Other
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable

Transition Company: Health Shared Services
Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Scheduling Shared Services
Primary

Location:

Chinook Regional Hospital
Location Details: As Per Location
Multi-Site: Multisite
FTE: 0.00
Posting End Date: 31-AUG-2026
Employee Class: Casual/Relief
Date Available: 21-SEP-2026
Hours per Shift: 9
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, Weekends, On Call
Days Off: Other
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional

Required Qualifications:

Minimum 1 year customer service experience.

Minimum 1 year scheduling experience.

Ability to participate and complete the 6-week training course.

Preferred Qualifications:

Current experience working in a centralized Scheduling Service Center.

Timekeeping/payroll experience.

Call Center experience.

Experience working in a unionized, health care and/or 24/7 environment.

Experience with scheduling software (Kronos, ESP, WFM, ASC).

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

South Zone, Lethbridge, Chinook Regional Hospital

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