Volunteer Digital Transformation Expert

Become a Volunteer Digital Transformation Expert with PSOJ in Kingston, Jamaica, starting July 2026. This role empowers SMEs by enhancing efficiency through innovative digital tools.

In this six-month placement, you will design and implement an actionable digital maturity pathway for small and medium enterprises (SMEs). Your responsibilities include creating assessment frameworks and automation toolkits that directly improve business operations. You will also support leadership in adopting digital strategies, evaluating readiness, and measuring success in productivity.

Key Responsibilities:

• Design the SME Digital Maturity Framework and Assessment Tool

• Create the SME Automation and Digital Tools Toolkit

• Oversee the Digital Adoption Pathway and Pilot Programme

• Guide the Executive Director in adoption processes

• Evaluate organizational readiness and measure effectiveness

Requirements:

• Bachelor’s degree in business administration or related field

• Proven problem-solving abilities

• Excellent written and verbal communication skills

• Experience with strategic planning and operational development

• Strong skills in teamwork and motivation

Lead innovative digital initiatives and help SMEs thrive through this volunteering role in Jamaica.
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