Assistant Branch Manager

Position: Assistant Branch Manager- Future Opportunities
Assistant Branch Manager
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- Future Opportunitiesremote type:
On Site locations:
Lethbridge, Alberta time type:
Full time posted on:
Posted 15 Days Agotime left to apply:
End Date:
January 5, 2026 (15 days left to apply) job requisition :
R 1460870
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* Work Location:

** Lethbridge, Alberta, Canada
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* Hours:

** 37.5
** Line of Business:
** Personal & Commercial Banking
** Pay Details:**$66,200 - $93,500 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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* Job Description:

** Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

Job Description:

As an Assistant Branch Manager, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development  this role, you would:
• Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
• Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
• Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
• Mentor a team on advice-giving strategies and delivering effective customer experience
• Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
• Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
• Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively
• Work closely with TD partners to help customers meet their financial needs in the best suited manner
• Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
• Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.
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* Who We Are:

** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter…