Room Attendant

The Housekeeper/Rooms Attendant is responsible for maintaining a clean and appealing guest room according to policy and IHG brand standards.

• All applicants must possess valid Canadian work authorization.
• Candidates must be available to work weekdays, weekends, and statutory holidays.

• Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
• Remove fingerprints and smudges (i.e. mirrors, shiny surfaces, windows, etc.).
• Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
• Make sure that the brand standard room set-up is complied with.
• Report all damage found in a room immediately.
• Report all missing items in a room and any personal guest items found in vacant rooms immediately.
• Notify housekeeper of al roll-a-ways or cribs in rooms for pick-up and storage.
• Responsible for pass key and ensuring it is turned in daily.
• Ensuring all "lost and found" items are turned in to General Manager or Front Desk immediately.
• Shut off all lights, TVs, and air conditioners when leaving room.
• Follow the Holiday Inn Lethbridge hotel's policy for Recycling program.
• Assist Executive Housekeeper with any additional cleaning chores that may be assigned.
• Participate in hotels and IHGs all training programs.
• Report all health and safety issues to your immediate supervisor.

• High school graduate or equivalent.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to speak, read, write, and understand the primary language(s) used by guests visiting the workplace.

• Mental effort required in multi-tasking and handling interruptions that require refocusing.
• Listening and mental attentiveness in tasks assigned by Executive Housekeeper.

• Some heavy lifting required.
• Standing for long periods of time.

• Use of cleaning chemicals

Reports to the Executive Housekeeper and Assistant Housekeeper(s). Works under general instructions to prioritize and complete assigned tasks.