Front Desk Associate

Position: Heritage Inn Front Desk Associate
Location: Taber

Become a Front Desk Associate at the Heritage Inn Hotel & Convention Centre in Taber, Alberta. This customer-focused role includes reservations management, guest greeting, and service enhancement.

The Heritage Inn is looking for enthusiastic individuals for full-time and part-time positions. As a Front Desk Associate, you will manage phone inquiries, assist guests upon arrival, and follow through on their questions or requests. Successful candidates will exhibit great organizational skills and professional appearance, crucial for maintaining the hotel's esteemed image.

Key Responsibilities:

• Efficiently handle all incoming calls

• Process room reservations and confirmations

• Welcome and register guests with care

• Manage guest check-out, including payment processing

• Ensure cleanliness and functionality of work areas

Requirements:

• A minimum of one year in front desk roles

• Strong written and verbal communication skills

• Ability to solve customer issues effectively

• Knowledge of clerical procedures and basic accounting

• Availability for flexible shifts, including evenings

Utilize your communication skills and guest service passion at Heritage Inn as you create welcoming experiences.
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