Supervisor, Program Administration

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Job Information

Job Title:

Supervisor, Program Administration
Job

Requisition
Ministry:

Assisted Living and Social Services

Location:

Lethbridge / Medicine Hat
Full or Part-Time:

Full Time
Hours of Work:
36.25hours per week
Permanent/Temporary/Wage:
Permanent
Scope:

Open Competition
Closing Date:
September 4, 2026
Classification:
Administration 1
Salary: $2,316.22 to $3,015.06 bi-weekly ($60,453 - $78,693/year) Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families.

For more information on the ALSS Ministry, please visit:

The Office of the Public Guardian and Trustee (OPGT) provides essential support for individuals that are not able to make personal or financial decisions. It offers guardianship and trusteeship services, administers estates, and manages benefits. OPGT also oversees capacity assessments, investigates complaints regarding decision-makers, and provides guidance on advance planning and personal directives. For more information on OPGT, please visit:

Reporting to the Public Guardian (PG), the Supervisor, Program Administration plays a key role in leading administrative teams, improving program operations, and ensuring compliance with legislation governing the Office of the Public Guardian and Trustee. This includes adherence to the Adult Guardianship and Trusteeship Act (AGTA), Adult Guardianship and Trusteeship Regulations (AGTR), Personal Directives Act (PDA), and Mental Health Act.

The position involves developing, implementing, and improving branch policies and procedures to ensure that administrative service delivery meets the highest standards of quality and efficiency.

Key Responsibilities:

• Develop and enhance policies, procedures, and processes to improve administrative service delivery.
• Provide expert advice and support to management on court applications for adult co‑decision making, guardianship and trusteeship.
• Contribute to identifying issues, developing options, and implementing solutions for program improvement.

• Lead and supervise regional administrative teams (AS3 and AS4 levels) involved in co‑decision making, guardianship, and trusteeship applications.
• Oversee the preparation and processing of court documents, ensuring compliance with legislation, policies, and protocols.
• Manage the screening of court documents for completeness prior to approval and filing with the Clerk of the Court, Court of King’s Bench.
• Ensure compliance of regional administrative teams in meeting quality expectations and provincial procedural standards.

• Ensure smooth administrative and operational services of regional office.
• Provide comprehensive support to maintain efficiency and compliance with internal and external requirements.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• One-year certificate in a related field plus two years related experience; or equivalent as described.

Equivalency
:
Directly related experience or education considered on the basis of: one year of experience for one year of education or one year of education for one year of experience.

• Demonstrated program improvement skills and experience.
• Experience leading or supervising a team.
• Experience with implementing change management strategies and leading through change.
• Experience managing collaborative internal and external relationships.
• Experience with legal documents or Court applications.
• Demonstrated knowledge of various computer software programs (Microsoft…