Queers Peers PSC - Volunteer

Job Description

Posted Monday, June 22, 2026 at 4:00 AM | Expires Tuesday, July 7, 2026 at 3:59 AM

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University.

The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution.

In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students.

The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen's University by providing drop-in and call-in one-on-one support, as well as hosting a number of outreach events. Student volunteers provide a welcoming, confidential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The Peer Support Centre is operated by the Alma Mater Society as a service and is endorsed and supported by Queen's Student Wellness Services.

The Queers 4 Peers (Q4P) initiative is a joint project between the Social Issues Commission and Peer Support Centre aiming to increase safe spaces for queer students with peer-to-peer support and regular events within the 2

SLGBTQIA+. Volunteers offer a listening ear, practical guidance, and resources to their fellow 2

SLGBTQIA+ students. Throughout the year, volunteers have the opportunity to help with events targeted at queer students.

• Communication
• Organization
• Ownership
• Cultural Sensitivity
• Professionalism
• Problem Solving

• Attend all training sessions to become familiar with the department and adhere to the general operations of the Queers 4 Peers service.
• Provide one-on-one social/personal support to peers, at the center or virtually.
• Participate in Queers 4 Peers marketing and outreach initiatives as needed.
• Maintain a calm demeanor during periods of high volume or unusual events to set a positive example for your team.
• Respect and adhere to all company policies, procedures and ethical standards.
• Maintain timely communication with your direct supervisor.
• Attend and fully participate in all in person and virtual meetings.
• Complete all assigned tasks efficiently and attentively.
• Strive to foster a warm, comfortable and respectful atmosphere for all.
• Always serve as a representative of the AMS and its mission statement.
• Complete other job duties as assigned.

• Ability to thrive in a fast-paced environment.
• Maintaining a professional demeanor and understanding and respecting boundaries.
• Possess strong organizational, interpersonal, and customer service skills.

• Flexible hours including nights, weekends, and holidays.
• Interaction with employees, management, and the Queen’s community.

The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.