Regional Agriculture Equipment Technician

JOB TITLE:

Regional Heavy Equipment Technician

POSITION TYPE:
Permanent – Full Time

BRANCH:
Lethbridge, AB

REPORTING TO:
Service Sales Manager

RME (Rocky Mountain Equipment) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, cutting‑edge tools, and a customer‑centric approach.

• Safety is your responsibility.
• Help and support branches within the region by the RASM.
• Interact with branch staff, customers and management as one of the safety champions.
• Assist local branch as required depending on local branch leadership structure.
• Recondition and repair all equipment components and systems as assigned by local branch leadership at customer location or designated shop locations.
• Maintain good working records for time, parts, supplies and outside purchases in repairs.
• Maintain and care for shop tools, equipment and vehicles.
• Communicate with others professionally, internally and externally.
• Order all parts and materials required to perform assigned repairs utilizing local parts departments.
• Maintain all work area in a clean and safe condition.
• Maintain an exceptional level of customer and branch satisfaction.
• Work with RASM, SM and foreman to identify and mitigate challenges and areas for improvement in the local area and build customer base and trust.
• When regional work is not available, work out of the assigned local RME shop location, traveling on own time.
• Maintain the assigned field service truck so that it is ready to go when customers require timely service.
• Travel to non‑home branch will be paid time; expense for non‑home branch support will be billed to the allocated branch.
• IDP and ADP completed by the RASM.
• This role is a regional support role, to assist all branches within the region specifically but may be called upon to assist other regions and provinces as workload and conditions present themselves.

• Strong technical skills.
• Completion of a formal apprenticeship program preferred.
• Understanding of the agriculture and/or construction industry.
• Understanding and demonstrated use of health and safety best practices.
• Knowledge of Case IH, Case CE and New Holland equipment is an asset.

• Exceptional compensation structure with health, disability and dental coverage, incremental wage increases per company policies, relocation expenses, work boot allowance, tool allowance and personal days.
• Signing bonuses based on experience and education.

Only candidates selected for an interview will be notified.