Student Billing Specialist

The Student Billing Specialist assists students, parents, and staff with billing questions, payment collection, and back-office processes as assigned.

• Assist current and prospective students by phone, email, and in-person with questions pertaining to registration charges, awarded financial aid/scholarships/sponsor ships, refund disbursements, direct deposit setup, payment plans, 1098T tax forms, collection inquiries, and other billing questions.
• Receipt payments from students, South Plains College departments, and external agencies.
• Reconcile daily payments.
• Remove balance holds daily.
• Complete electronic filing as needed.
• Provide backup for daily collection payment reporting.
• Crosstrain with Accounts Payable.
• Other duties may be assigned.

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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or GED certificate required. Office experience and accounting knowledge preferred. Experience with Microsoft Office products preferred.

Ability to read, write and comprehend instructions. The ability to effectively respond to questions from faculty, agencies, students, and the public is essential. Bilingual preferred.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions and decimals. Ability to use a 10 key or calculator.

The applicant must be able to follow directions (either written or oral) and solve problems.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Noise levels are usually moderate.