Store Manager, Retail & Store Manager

Store Manager

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and celebrate all the big and little moments on their parenting journey.

We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, become brand and product experts, and own their careers.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty by directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute company direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills, inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

• Schedules that fit your life
• Health benefits and mental health benefits
• 30% discount on our brands
• Referral bonuses
• Advance You Program, which helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language
• Paid time off, holidays, and parental leave, as well as adoption assistance and charitable matching gifts
• Professional and personal development to help shape your career

Compensation for this position ranges from $28.50 to $37.00 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. Minority, female, disability, veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.