Counselor, Family Advocacy & Support Services, Social Work

About the Role

As a Housing Counselor, you will work directly with individuals and families to help them stabilize their housing, strengthen their finances, and move toward long-term independence. This is a highly people-focused role that blends one-on-one counseling, education, advocacy, and community outreach.

You will be supported with training, clear processes, and a collaborative team environment as you grow into the role.

• Provide one-on-one housing counseling to clients facing foreclosure, eviction, or housing instability
• Support clients through pre-purchase and post-purchase home ownership counseling
• Help individuals build financial skills related to budgeting, credit, savings, and debt management
• Facilitate group workshops on housing and financial literacy topics
• Serve as a trusted resource by offering clear guidance, referrals, and follow-up support
• Participate in outreach efforts, including community events and partner engagement, to ensure services are accessible to the community
• Maintain accurate client records using CCC’s case management system in accordance with HUD and PHFA requirements
• Assist with required reporting and documentation to support program funding and accountability

You are someone who enjoys helping people, communicating clearly, and working in a mission-driven environment. You may come from housing, financial services, human services, nonprofit work, or a related field.

We’re especially interested in candidates who bring:

• Knowledge of housing, mortgages, financial services, or community programs
• Strong interpersonal and communication skills
• Comfort working one-on-one with diverse individuals and families
• Organizational skills and attention to detail
• Willingness to learn and grow as the agency expands

• You must have a valid driver’s license and reliable transportation
• Employment is contingent upon successful completion of required background checks

• 3–5 years of experience in housing, financial services, or human services
• Bilingual skills

• Paid time off, sick days, and 10 federal holidays
• Competitive salary, commensurate with experience
• Paid training and certification support
• CCC invests in its staff through competitive benefits and ongoing professional development

Please send your resume and cover letter to (Use the "Apply for this Job" box below).

Credit Counseling Center is an equal opportunity employer and an approved agency of the U.S. Department of Housing and Urban Development and the Pennsylvania Housing Finance Agency.