Assistant to Turf Division Manager

Arbor Care Inc. is seeking a highly organized, customer-focused professional to support our Turf Division operations. This role is ideal for someone who enjoys multitasking, communication, problem‑solving, and helping a fast‑paced service team stay organized and efficient.

The Assistant to the Turf Division Manager plays a key role in customer communication, scheduling coordination, office administration, marketing support, and operational assistance for the Turf Care department.

• Answer incoming calls and emails related to Turf Care services
• Professionally respond to customer questions, concerns, and service requests
• Take, retrieve, and distribute messages for Turf Care personnel
• Input, maintain, and update customer information in company systems
• Manage appointment calendars and scheduling for Turf Care management and sales staff
• Serve as a point of contact for landscapers and assist with customer retention efforts
• Assist with office inventory monitoring, ordering, receiving, and stocking
• Perform clerical and administrative duties including filing, photocopying, and document organization
• Notify customers of upcoming services via automated calls, phone, email, or text messaging
• Assist with Turf Care marketing and advertising campaigns
• Learn about Turf Care products and agronomics to improve customer communication and upselling opportunities
• Create and maintain Standard Operating Procedure (SOP) templates
• Assist with PowerPoint presentations and other departmental projects
• Perform additional duties as assigned

• Strong customer service and communication skills
• Excellent organizational and multitasking abilities
• Comfortable working in a fast‑paced office environment
• Strong computer skills including Microsoft Office and data entry systems
• Ability to prioritize tasks and manage schedules effectively
• Willingness to learn Turf Care products, services, and basic agronomic concepts
• Experience in administrative support, scheduling, customer service, or office coordination preferred

• Positive attitude and team‑oriented mindset
• Detail‑oriented and dependable
• Strong problem‑solving skills
• Ability to maintain professionalism during busy seasons
• Self‑motivated with a willingness to take initiative

Compensation/Benefits For Permanent FT Staff:

• Competitive salary based on experience.
• Paid Time Off (PTO).
• Health Insurance subsidized by Arbor Care
• Voluntary Dental and Vision
• Tuition Reimbursement
• Retirement Plan (401k) with 3% employer match.
• 7 Paid Holidays including a paid week off from Christmas to New Year.
• Team Building Activities throughout the year

Job Type
:
Full-time.

Additional Information:

Arbor Care is an equal opportunity employer (EOE).

Work for this position will require prolonged sitting.