Business Office Manager

Excel Care at Newark is seeking an experienced Business Office Manager to oversee daily business office operations within our skilled nursing community. This role supports financial accuracy, regulatory compliance, and exceptional service for residents and families.

Located at 301 Ocean View Blvd, Lewes, DE 19958

• Health
• Dental
• Vision
• 401k with matching
• PNC Banking
• Daily Pay
• Panda Perks & more!

• Manage accounts payable/receivable, resident trust funds, and daily reports
• Maintain resident census and financial records for Medicare, Medicaid, and private pay
• Oversee insurance authorizations, billing, and medical record requests
• Ensure compliance with federal, state, and local regulations
• Supervise business office staff and assist with onboarding and benefits administration
• Collaborate with department heads, vendors, and staffing teams
• Support quality improvement reporting
• Uphold Resident Rights and provide compassionate service

• Minimum 1 year of healthcare experience; skilled nursing or assisted living preferred
• Associate’s degree required;
  Bachelor’s Degree preferred
• Knowledge of healthcare billing and insurance processes
• Strong organizational and communication skills
• Full-time with weekend and emergency availability as needed

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.